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We value your comments & suggestions!
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For your convenience, here is some helpful information about our products.
If you need further assistance, please call our Customer Service Department at
1-800-721-8482 or 484-887-1152.
- General Maintenance (featuring a new instructional video)
- Installation Difficulties (featuring a new instructional video)
- Liquid Drips From Spout
- Liquids Won't Pump (featuring a new instructional video)
- Removing The Unit From The Wall
- Warranty
General Maintenance and Cleaning
Maintenance:
Click here to view a video on how to maintain your Dispenser.
Bathroom cleaners often contain aggressive chemicals and abrasives, designed to clean ceramic and porcelain surfaces.
These cleaners are likely to damage, deteriorate or discolor the dispenser.
Before using any cleaner, read the list of ingredients on the label. Do not use any cleaner that contains abrasives or any of
the following chemicals:
Solvents: Xylene, Toluene
Acids: Hydrochloric, Muriatic, Phosphoric, Hydrofluoric
Other: Alkyl dimenthyl benzyl ammoniumchlorides, Bleach (sodium hypochlorite), Alcohol, Aromatic Oils (found in
aftershave).
Use of these chemicals or abrasives could void the product warranty.
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